Shipping policy

LULU MARGOT Shipping Policy

At LULU MARGOT, we are committed to providing a smooth and reliable delivery experience for all of our customers. Below is our shipping policy with important details on delivery and costs.

Shipping Times and Processing

  • Processing Time: Orders are processed within 1-3 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Times: Shipping times will be calculated based on your order and provided during checkout, depending on your location and the shipping method chosen.

Shipping Costs

  • Standard Shipping (France): We offer free standard shipping on all orders within France.
  • Expedited Shipping (France): Additional charges apply for expedited shipping, and costs will be calculated at checkout.
  • International Shipping: Shipping costs for international orders will vary based on the destination and will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow your order’s journey until it arrives at your door.

Customs, Duties, and Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are not included in the product price or shipping fees and are the customer’s responsibility. LULU MARGOT is not liable for any customs or import taxes that may apply.

Shipping Address

Please ensure that the shipping address provided during checkout is correct and complete. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.

Delayed or Lost Shipments

While we do our best to ensure timely delivery, unforeseen circumstances (e.g., weather conditions, postal delays, or customs clearance issues) may affect delivery times. If your package is delayed or lost, please contact us at contact@lulumargot.com, and we will assist in tracking and resolving the issue.

Questions or Concerns?

If you have any questions about our shipping policy or need help with an order, feel free to reach out to us at contact@lulumargot.com.

Thank you for shopping with LULU MARGOT!